FAQ

When will my order ship?

All orders process the next business day.  

How much is shipping?  

To determine the shipping cost, go through to the listing and click see more services near shipping.  This will allow you to change to your country and calculate the shipping cost.

What is my tracking number? Has my item shipped?

All orders are processed the next business day and tracking is updated the following morning in your account with an email being sent out to you.  Please check your spam folder as well.   

Tracking number is not tracking?

All order process the next business day and shipped.  Let’s give it a couple of days to see if it starts to track.  If not I can place a trace on the package.

 

Is this US or International version. Will it work in my country? Can the fishfinder convert to metric?

All products advertised and sold in the United States operate in English Language, Feet/Fathoms, Fahrenheit and/or US Maps. Local languages, Metric product and/or local maps are only available through your local authorized distributor.

Note: International (Metric) & Domestic (Feet) Units: Units purchased in the United States or Canada cannot be converted from feet to meters by the factory nor by the local authorized international distributor.

 

What maps are on the Gps Or Fishifinder?

Maps of the United states are loaded on all GPS or fish finders unless otherwise stated

 

Can you load maps of my country before shipping.

No We cannot load maps of your country before shipping. You will need to purchase the appropriate map for your country and load the map using your computer.

 

Is this new, refurbished or open box?

Please refer back to the listing the items condition is stated on the listing.

New-brand new unopened

Remanufacture:  Refurbished from the manufacture.

Open box:  Item is new but customer returned as they changed their mind.

  

Does the transducer come with and what kind?

All combo units come with transom  mounted transducer unless it states without. 

 

Who do you ship through?

We ship UPS for international orders.  All other order are shipped either Fedex or UPS. Occasionally we may ship USPS, but  only if UPS does not deliver to the Location.

 

Can I make a payment offline?

No, all payment must be made through eBay checkout.   

Is there sales tax?

We only charge sales tax for orders shipped to a Florida address

 

How much is custom tax for shipping to my country?

I am sorry we do not have the different charges for customs.  This is the buyer responsibility to pay and know before purchasing.

 

How warranty works with international customers? 

You would need to check with the manufacture to see if this will extended out of the country.  All manufactures have different rules and regulations on this.