When will my item(s) ship?
All orders ship within 24/48 hours. We pride ourselves on fast shipping. It is one more way we can differentiate ourselves from the competition.
What carrier does TheDigitalOasis use?
We have an exclusive agreement with UPS. UPS has a proven track record of success and their dependability is unmatched in the industry. We have negotiated incredible rates with UPS that allow us to ship our products to our customers at extremely competitive prices. In addition, UPS provides each of our customers with a tracking number that allows our customers to track their packages to their doorstep! PLEASE NOTE: Your order will ship standard UPS Ground if you do not upgrade shipping during checkout.
Can I upgrade my shipping service?
Absolutely! During checkout you will have a choice of UPS Ground (default), UPS 3-Day Select, UPS 2nd Day Air, and UPS Next Day Air. PLEASE NOTE: UPS does not deliver on Saturdays!!!
When will my order arrive?
See map below for details on UPS Ground (default) transit durations.
Does TheDigitalOasis ship internationally?
Absolutely! TheDigitalOasis specializes in International Shipments!!! We have negotiated incredible rates with UPS Worldwide Express Service.
Do I have to pay tax/duty if I am ordering from outside the United Sates?
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be paid by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from TheDigitalOasis, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
When will my order arrive?
UPS Worldwide Express guarantees 2-3 day delivery to most destinations. PLEASE NOTE: Each order must clear customs before being delivered to its final destination which may result in delivery delays. Please consult your local customs office for additional information.
